• We are here to help with all of your IT needs. Generating a support request is quick and easy! You can generate a support request simply by emailing RCS Tech Support or by utilizing the help-desk portal.
Help Desk
  • Click to submit a ticket
     
    You can log into our Freshdesk ticketing system to generate and track technology requests here RCS Support Ticket. From the homepage select Login, then select Login using Google. From there you can utilize your district-provided Google account to log in.
     
Email

  • email support@rcs137.freshdesk.com

    When you email RCS Tech Support, a ticket is automatically generated in the Freshdesk ticketing system using your district email credentials.  Once created, your ticket will be assigned to the appropriate technology representative to assist you in your request. 

  • To support our students and staff we strive to provide the best services possible. In order to accomplish this our Information Technology team strives to build relationships, communicate effectively, and meet a strict Service Level agreement. To learn more about how we accomplish these goals please click one of the links below.